Terms & Conditions

1. Acceptance of Terms

Welcome to Vicbourne Homes. By accessing or using our website, services or submitting an enquiry, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

• "We," "Us" "Our" refers to Vicbourne Homes
• "You," "Your" refers to the user or visitor of our website
• "Services" refers to home building, design consultation and related services
• "Website" refers to vicbournehomes.com.au and all associated pages
• "Content" refers to all text, images, designs, videos and materials on our website

3. Use of Website

3.1 Permitted Use

You may use our website for:

• Browsing home designs and information
• Submitting enquiries about our services
• Subscribing to our newsletter
• Viewing gallery images and videos
• Accessing educational content and blog posts

3.2 Prohibited Use

You must not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware or harmful code
• Copy, reproduce, or distribute our content without permission
• Use automated systems to scrape or collect data
• Impersonate another person or entity
• Submit false or misleading information

4. Intellectual Property Rights

All content on this website, including but not limited to home designs, floor plans, images, logos, text, graphics and software, is the property of Vicbourne Homes or its licensors and is protected by Australian and international copyright, trademark and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display or exploit any content without our express written permission.

5. Home Designs and Pricing

5.1 Design Information

All home designs, floor plans, specifications and pricing displayed on our website are indicative only and subject to change without notice. Final designs and pricing will be confirmed in writing during the consultation process.

5.2 Pricing Disclaimer

Prices shown are estimates and may vary based on:

• Site conditions and location
• Council requirements and regulations
• Material costs and availability
• Design modifications and customizations
• Market conditions

5.3 No Binding Contract

Submitting an enquiry through our website does not create a binding contract. A formal building contract will be required before any construction work commences.

6. Enquiries and Communications

When you submit an enquiry or contact form:

• You consent to us contacting you via phone, email or SMS
• You confirm that all information provided is accurate and complete
• You understand that response times may vary
• You agree to receive marketing communications if you opt-in

7. User-Generated Content

If you submit reviews, testimonials or other content to our website:

• You grant us a non-exclusive, royalty-free license to use, display and publish your content
• You confirm that your content is original and does not infringe third-party rights
• You agree that your content does not contain defamatory, offensive or illegal material
• We reserve the right to moderate, edit or remove any content at our discretion

8. Third-Party Links

Our website may contain links to third-party websites (including social media platforms). We are not responsible for:

• The content or privacy practices of external websites
• Any loss or damage arising from your use of third-party sites
• The accuracy or reliability of information on external sites

9. Disclaimer of Warranties

To the maximum extent permitted by law:

• Our website and services are provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free operation of the website
• We do not warrant that the website is free from viruses or harmful components
• Information on the website may contain technical inaccuracies or typographical errors

10. Limitation of Liability

To the maximum extent permitted by Australian law, Vicbourne Homes shall not be liable for:

• Any indirect, incidental, special or consequential damages
• Loss of profits, revenue, data or business opportunities
• Damages arising from your use or inability to use the website
• Reliance on information provided on the website
• Unauthorized access to or alteration of your data

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under Australian Consumer Law.

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services supplied again or fixed if the services fail to be of acceptable quality and the failure does not amount to a major failure.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use and protect your personal information.

13. Indemnification

You agree to indemnify and hold harmless Vicbourne Homes, its directors, employees and agents from any claims, damages, losses or expenses (including legal fees) arising from:

• Your breach of these Terms and Conditions
• Your violation of any law or third-party rights
• Your use of the website or services
• Content you submit to the website

14. Termination

We reserve the right to:

• Suspend or terminate your access to the website at any time
• Remove or disable any content at our discretion
• Refuse service to anyone for any reason

15. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

16. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us: